contact us

Head Office

B-230-231,International Trade Center, Majura Gate, Ring Road, Surat-395002 Gujarat India

0261-4060750,2462790
Fax No : 0261-2462791

Branch Office

Fly Edge 765, Office No. 604, 6th Floor, next kora Kendra Above Tirumala Showroom, S. V. Road, Borivali West Landline No.-022 35719035 Mumbai 400092

Investor Grievance Redressal Mechanism

Escalation Matrix



Details of Contact Person Address Contact No. Email Id Working Hours
Customer care Sheetal Chauhan B-230, 231 ITC Building, Majura Gate, Ring Road, Surat 395002 0261-4060777 customercare@markethubonline.com Mon-Fri; 9:00 am to 6:00 pm
Sat; 10 am to 4:00 pm
Head of Customer care Mariya Bootwala B-230, 231 ITC Building, Majura Gate, Ring Road, Surat 395002 0261-4060778 partners@markethubonline.com Mon-Fri; 10 am to 7:00 pm
Sat; 10am to 4:00 pm
Head of Demat Hetal Patel B-230, 231 ITC Building, Majura Gate, Ring Road, Surat 395002 8140594000 demat@markethubonline.com Mon-Fri; 10:00 am to 6:00 pm
Sat; 10 am to 4:00 pm
CEO cum Compliance Officer Pradip Kanani B-230, 231 ITC Building, Majura Gate,Ring Road, Surat 395002 8140934000 compliance@markethubonline.com Mon-Fri; 10:00 am to 6:00 pm
Sat; 10 am to 4:00 pm


In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or respective Exchanges at
BSE : https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx,
NSE : https://investorhelpline.nseindia.com/NICEPLUS/
MCX : https://www.mcxindia.com/Investor-Services/grievances/register-e-complaint
CDSL : https://www.cdslindia.com/Footer/grievances.aspx
Please quote complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal

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